Terms of Service

Last Updated: December 1, 2023

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the urbanlumionea8.media website (the "Service") operated by Urban Lumionea ("us," "we," or "our").

Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Description of Service

Urban Lumionea provides culinary experiences including meal kit delivery services, cooking classes, and related products through our website and physical location in Toronto, Canada.

Eligibility

You must be at least 16 years of age to use our Service. By using the Service, you represent and warrant that you meet all eligibility requirements.

Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.

Orders and Payment

Pricing

All prices are in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to modify or discontinue any service at any time.

Payment Terms

Payment is required at the time of order placement. We accept major credit cards and other payment methods as indicated during checkout.

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

Shipping and Delivery

Delivery Areas

We currently deliver within the Greater Toronto Area. Delivery dates and times are estimates and not guaranteed.

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Cancellation and Refund Policy

Meal Kits

Orders may be cancelled up to 48 hours before the scheduled delivery date for a full refund. Cancellations within 48 hours may be subject to a cancellation fee.

Cooking Classes

Class registrations may be cancelled up to 7 days before the class for a full refund. Cancellations within 7 days may receive credit toward future classes.

Intellectual Property

The Service and its original content, features, and functionality are owned by Urban Lumionea and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain all rights to any content you submit, post, or display on or through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service or any products purchased through the Service.

Limitation of Liability

To the maximum extent permitted by law, Urban Lumionea shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

Indemnification

You agree to defend, indemnify, and hold harmless Urban Lumionea from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page.

Contact Information

If you have any questions about these Terms, please contact us at:

Urban Lumionea
123 Culinary Avenue
Toronto, ON M5V 2T6
Canada
Email: info@urbanlumionea8.media
Phone: +1 435860611

Urban Lumionea provides culinary experiences and meal kits for entertainment and educational purposes. Results may vary based on individual cooking skills and ingredient preferences. We are not responsible for individual dietary needs or allergies unless specifically notified in advance. All nutritional information is approximate.